Tab Interno Polarity Management Guide01-Pto08

“Polarity Management: Identifying and Managing Unsolvable Problems” by Barry Johnson introduces the concept of polarity management, which is a framework used to address issues that cannot be solved in the traditional sense but rather managed over time. These issues, or polarities, are interdependent values that exist in a state of tension with each other.

Johnson argues that many of the challenges we face in organizations, communities, and personal lives are not problems to be solved, but polarities to be managed. A classic example of such a polarity is the need for change versus the need for stability. Both elements are essential, and focusing exclusively on one at the expense of the other can lead to failure.

The book outlines a methodology for identifying polarities and demonstrates how to manage them effectively. This involves recognizing the values inherent in each pole, understanding the negative consequences of overemphasizing one pole and developing strategies to leverage the strengths of both poles.

It challenges the either/or thinking that often dominates problem-solving efforts and replaces it with a both/and perspective that embraces complexity and fosters more adaptive and resilient systems. This has applications to many fields but is well suited to deliberation.

Here’s a summary of the core methodology:

Identifying Polarities

The first step is to recognize that the issue at hand is a polarity to be managed, not a problem to be solved. This involves distinguishing between solvable problems and ongoing polarities that require balance over time.

Mapping the Polarity

Once a polarity is identified, it is mapped using a Polarity Map. This tool helps visualize the two poles and their associated values, as well as the upsides of maximizing each pole and the downsides of over-focusing on one to the detriment of the other.

Assessing the Polarity

This involves understanding the positive and negative aspects of each pole. The goal is to see the benefits of both poles and the pitfalls of focusing too much on one side. It’s crucial to recognize that each pole has its own strengths and weaknesses and that overemphasizing one pole can lead to negative consequences.

Learning from the Greater System

This step involves considering the broader context and learning from others who have managed similar polarities. It’s about understanding how the polarity operates within the larger system and identifying strategies that have been effective elsewhere.

Developing Action Steps

Based on the insights gained from mapping and assessing the polarity, develop action steps that leverage the upsides of both poles while mitigating the downsides. This includes setting specific, actionable goals that balance the needs and values associated with each pole.

Monitoring and Adjusting

Finally, the process involves regular monitoring of the outcomes of the action steps and adjusting strategies as needed. This is a dynamic process, as the balance between the poles may shift over time or with changing circumstances. Continuous monitoring allows for adjustments to maintain an effective balance between the poles.

Polarity Management is a continuous process of identifying, mapping, assessing, learning, acting, and adjusting.

It emphasises the importance of recognizing and valuing the benefits of both sides of a polarity, rather than seeking a permanent solution to what is essentially an ongoing dynamic. By following this methodology, organisations and individuals can navigate complex issues more effectively, leading to more sustainable and balanced outcomes.